If you are not maintaining BackupCare and are running an older version than v11, follow these steps: In particular, the user that Windows uses to mount disks over SMB can be assigned differently, so access rights for the virtual disk file may need to be altered to allow access for the different user, until Synology have a fix. The above windows updates have changed the way permissions are handled using SMB protocol on Synology NAS devices. DataContainer backups to Synology NAS devices may start to fail with BA4801 error, due to Windows updates released in April Affected environmentsīackupAssist Classic versions up to v11.0.0 running on all Windows OS with the updates listed here:
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